One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure

Howard Schultz
About This Quote

One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure. Watching people succeed, seeing them work hard to fix the things that are bothering them, cheering them on when they do. The ability to inspire others when you yourself are down in the dumps. The reason to rise above when things look bleak is because you know how it feels to be in that position. When times are tough, when your job is at stake, when your own body is failing you, you know how it feels when everyone else around you looks like they have everything figured out.

Source: Pour Your Heart Into It: How Starbucks Built A Company One Cup At A Time

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  1. People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
  2. One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure
  3. To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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